Last updated: 6 August 2026
This policy explains what personal data OAK VISUALS collects through this website, why we collect it, and what rights you have over it. If anything here is unclear, write to us at contact@oak-visuals.com.
Who we are
OAK VISUALS is a communication and visual production agency.
- Address: Abdelatif Ajmi Street, Ksibet El Mediouni, Monastir 5031, Tunisia
- Email: contact@oak-visuals.com
- Phone: +216 93 674 005
- Website: https://oak-visuals.com
We are the data controller for the personal data described below.
What we collect and why
Information you give us
When you submit a contact form or a project enquiry on this site, we collect the details you enter — typically your name, email address, phone number and the content of your message. We use them for one purpose: to reply to you and discuss your project. The legal basis is your consent, which you give by ticking the consent box before submitting.
You are never required to provide a phone number. Email alone is enough for us to reply.
Information collected automatically
Like most websites, this site records technical information when you visit: IP address, browser and device type, pages viewed, and the site you arrived from. This is used to keep the site working and to understand which content is useful.
Cookies and third-party services
This site uses the following third-party services, which may set cookies or collect usage data:
- Google Analytics — audience measurement: which pages are visited and how visitors navigate the site.
- Meta Pixel — measures the performance of advertising campaigns run on Facebook and Instagram.
- YouTube — videos embedded on some pages. Playing a video may set cookies from Google.
These services are operated by their own providers under their own privacy policies. You can block or delete cookies at any time through your browser settings; the site remains usable without them, though some embedded content may not load.
Hosting
This website is hosted by Hostinger. Data transmitted to the site passes through and is stored on their infrastructure as part of delivering the service.
How long we keep your data
Enquiries sent through the site are kept for as long as needed to handle your request and any resulting working relationship, and are then deleted. If your enquiry does not lead to a project, we delete it once the exchange is closed. You can ask us to delete it sooner at any time.
Who we share it with
We do not sell your personal data, and we do not share it for anyone else’s marketing. Your data is accessible to the OAK VISUALS team and to the technical providers listed above, strictly to operate the site and respond to you.
Your rights
You can ask us at any time to:
- access the personal data we hold about you;
- correct it if it is inaccurate;
- delete it;
- restrict or object to how we use it;
- receive it in a portable format;
- withdraw your consent, which stops any further use based on that consent.
Write to contact@oak-visuals.com and we will respond within one month. If you are in the European Union and believe your data has been mishandled, you also have the right to complain to your national data protection authority.
Security
The site is served over HTTPS, so information you send is encrypted in transit. No system is completely secure, but we take reasonable technical measures to protect the data we hold.
Children
This site is aimed at businesses and professionals. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
Changes to this policy
If we change how we handle personal data, we will update this page and revise the date at the top.